Frequently Asked Questions

Payment, Ordering & Checkout

Choose the products needed, make sure that they are in stock, add them to the cart, open it and press “Proceed to checkout” to go to the payment menu.

After you place an order, our consultant will get in touch with you and will ask you to confirm the order via email. Make sure that your email address is indicated correctly. The waiting period may last up to 6 hours, please, stay in touch, your order is very important for us.

Due to a huge amount of orders and the fact that they are processed manually, it may take an operator more time to process your order, so, please, stay in touch, we will definitely contact you as soon as possible.

To change the details of the order, please, turn to our consultant.

If the product, which you want to order, is currently unavailable, please, turn to our consultant for further information. Also, he can find the suitable alternative for you.

If you want to learn more about the conditions of placing a bulk order, please, contact our consultant, he will strive to provide all the information needed.

Our manager will send you the payment information via email after you place an order. Please, make sure that you provide the correct email address.

In case you face any difficulties related to payments, please, get in touch with our operator without a delay. He will make every effort to help you.

Product Quality and Legality

We’re meticulous about choosing only the finest raw materials during

our selection process, with each batch going through stringent purity testing in a USA-based laboratory before it’s prepared for distribution. You can find periodic updates of these test results here.

If you’re uncertain about the quality of our product, you have the option to test the product you have purchased at any HPLC-licensed testing facility. In the event of unfavorable results, we will provide a refund for the following:

  • HPLC Test
  • Total order amount + shipping costs

HCG purity can be tested using a pregnancy test stick.

Simply mix one vial of the powder with 50ml BAC water. Our HCG is significantly concentrated, so using less than 50ml BAC for one vial will yield a negative test result.

Shipping & Tracking

After your payment is processed, your order will be sent to the shipping department, and you will get the tracking number within 48 hours.

What if I have not received the tracking number for my order?

If there is a delivery delay, please, turn to our consultant, so that he can help you track the package and find out the possible reason for the delay, as well as the approximate delivery terms.

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